Customer Service Executive

· Minimum 2 years of experience in customer service & Operations in a reputed freight forwarding company.

· Fluent in English and have excellent customer relations skills.

· In-depth know-how about import /export /cross trade business by Sea freight & Airfreight

· On-job experience of international freight forwarding job costing and quotations.

· Capability to handle freight inquiries, quotations, and coordination with local and international clients.

· Experience in rate & service negotiations with Shipping lines /airlines and overseas agents

· Proficiency in handling clients and execution of time-bound & critical sea/air shipments.

· Knowledge about customs procedures and port operations will be an added advantage.

· Capability to handle freight forwarding operations & customer service independently without supervision.