Relationship Manager

NDB Bank
Colombo
Industry : Banking & Financial Services
Type : Full Time
Closing Date : 2021/11/30

The position holders are responsible for deepening relationships with top accounts in a Branch / Branches related to Business Banking - Middle Market Segment as well as source accounts from open markets to grow the Asset & Liability books of the said segment. In doing so he/she will be responsible for the following;

The Job

  • To understand strategy, business plan & operations plan relating to Business Banking - Middle Market segment, in terms of segment mix, portfolio mix & such other factors that will help achieve the targets
  • To periodically map all customer segments & business opportunities that hold potential for Business Banking - Middle Market segment within the assigned Branches
  • To ensure close monitoring & achievement of business plan/targets relating to Business Banking - Middle Market Assets & Liabilities across all branches assigned to them
  • Maintain portfolio standards & manage delinquencies as per assigned target
  • Cross-Sell / Generate Business Banking - Middle Market Small Segment Products / Clients through the Business Banking - Middle Market Segment
  • Deepen the business relationship by cross-selling / up-selling a variety of products to improve customer stickiness & improve profitability for the region
  • Ensure that optimal levels of income are generated for each client & a high level of Customer / Group profitability is achieved
  • To establish a robust internal control environment that is periodically reviewed & strengthened, through self-audits, periodic checks, and such, as per policy
Entry Requirements

The Person

  • Should possess a full professional/academic qualification in the field of Banking, Finance, Business, Commerce, Accountancy or any other related field
  • Possess at least 10 years of Banking or Financial Services experience including at least 8 years exposure in Credit
  • Exposure to Trade Financing is a distinct advantage
  • Possess strong negotiation and communication skills
  • Excellence in Planning & Organizing, Relationship Management & People Management
Relationship Manager